Please visit the video doorbell pro in your ring app select device settings select video settings toggle on the color night vision feature.
Ring doorbell night vision settings.
It is a design flaw.
I hope this help.
Not ringing your existing internal doorbell correctly.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
Night vision on camera hey there sgesualdi.
If you visit the doorbell pro s device settings in the ring app there is an option for color night vision that you can enable or disable.
Depending on the environment this may improve low light image quality.
I ll take it with the very slim hope that the night vision setting is less sensitive on the replacement doorbell and won t turn itself on at night but i m not holding my breath.
The color night vision toggle in your ring app will enable your ring device to use ambient light to create false color images in live view.
Adjusting this setting will tell ring how sensitive you want the ring s motion detection to be.
While there is not a way to disable night vision entirely there is an option to optimize a color night vision view.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
Select a ring camera from the app home screen hit the settings gear icon in the top right of the screen.
The next step the ring supervisor said he d do is send me a replacement doorbell.
Night vision doesn t work.
The problem is in the design of these doorbells.
When viewing the live view at night on a non battery powered ring device you ll find that your image is in black and white.
Ring pro works fine for a couple of events and then stops working.
Adding a light to the area can help with night vision or color adjustment as well.